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Steps to Take When You Need Remote Help.

On the right you will see a button that will download and launch an application.  This applications allows us to remotely help you configure and fix software problems.  

Please click the link on the right and run the program.  It will show you a code that you have to give to your technician, so they can help you.

After the problem is fixed, the application does not stay on your computer and we do not have access to your computer any more. 

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